We don’t have a return policy, which means that items once sold are non-refundable.

Policies governing sales of all new and old e-bikes, PMA, PMDs, PABs, Bikes:

•  Products are shipped by Warehouse SG after full inspection
• Only exchanges are possible, provided we are fully satisfied that the concern was not customer-created 

You can contact us at sales@warehousesg.com if you have any concerns about the products. We will gladly assist you in resolving them.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Please email us at sales@warehousesg.com

Refunds
Please email us at sales@warehousesg.com